Digital Learning for Greater Impact
atingi, GIZ’s e-learning platform, empowers projects worldwide with scalable, inclusive digital learning. By leveraging modern technology, atingi provides a cost-effective and flexible solution for digital capacity building. A recent success story in Serbia demonstrates how atingi can transform training programs and enhance long-term impact.
The Challenge: Modernizing Training for Public Officials
The Serbian Customs Administration’s Post-Clearance Control Department required continuous professional development. However, their annual in-person training sessions were expensive, logistically challenging, and further complicated by high employee turnover. A more sustainable, on-demand solution was required to ensure continuous access to the trainings.
The Solution: Self-Paced Learning on atingi
The project replaced its annual face to face trainings with five interactive, self-paced e-learning modules featuring real-world case studies, hosted in a private Serbian-language space on atingi. The entire process, from the decision to use atingi to course launch, took just four months and the cost were similar to one in-person training, making it a more efficient alternative to in-person trainings.
Key Benefits:
Flexible: On-demand access to training materials, allowing officials to learn at their own pace and to consult training materials whenever needed.
Cost efficiency: Significantly reducing expenses while ensuring long-term sustainability.
Higher engagement: as interactive case studies make learning more practical and applicable.
Sustainability: because trainings remain accessible beyond the project’s duration, eliminating the need for annual in-person sessions.
Lessons Learned & Next Steps
Mirjana Lukic, Advisor for Public Finance Reform - Agenda 2030, emphasizes the importance of collaboration: “Weekly meetings with stakeholders and service providers ensured alignment and high partner ownership, which was crucial for success.” Building on this success, the team is planning an IT Audit Training for Auditors and a Business Process Training in 2025 using the same approach.
Your Project Could Be Next!
If your GIZ project seeks a scalable, cost-effective, and impactful e-learning solution, atingi is ready to help. Contact atingi today at help@atingi.org to explore how it can support your digital learning initiatives!